Refund and Returns Policy

Last updated: [1/29/2024]

Thank you for shopping at Tigershield Industrial Corporation!.

If you are not entirely satisfied with your purchase, we’re here to help. Please read the following policy carefully to understand your options for returning or refunding items.

Returns

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.

Please contact our customer service team at [tigershieldindustrialcorp@gmail.com] within [number of days, e.g., 14 days] of receiving your order to initiate the return process. We will provide you with instructions on where to send the returned items.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges

If you wish to exchange your item for a different one, please contact our customer service team at [tigershieldindustrialcorp@gmail.com]. We will guide you through the exchange process and provide instructions on where to send the original item.

Shipping

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [tigershieldindustrialcorp@gmail.com] with details and photos of the product. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at [tigershieldindustrialcorp@gmail.com].